Overview
Lucrabyte ("we," "our," or "us") values your privacy. This policy explains what information we collect, how we use it, and what choices you have when you use our website, contact forms, or chat assistant.
Information We Collect
We may collect the following categories of information:
- Contact details such as name, email, phone number, and company name.
- Project details and messages you submit through forms or chat.
- Technical data such as browser type, IP address, and pages visited.
- Marketing and analytics events related to website usage and conversions.
How We Use Information
- Respond to inquiries and provide project estimates or service information.
- Operate and improve our chat assistant and website experience.
- Send follow-ups related to your request or ongoing engagement.
- Measure website performance, marketing effectiveness, and lead quality.
- Maintain security, prevent abuse, and comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share limited information with service providers who help us run our business (for example, hosting, analytics, scheduling, messaging, or CRM tools), and when required by law.
Data Retention
We keep information for as long as needed to provide services, respond to your requests, resolve disputes, and meet legal or operational requirements. Retention periods vary depending on the type of data and business purpose.
Your Choices
You may request access, correction, or deletion of your personal information, subject to applicable law. You can also opt out of marketing communications at any time.
Contact Us
For privacy-related questions or requests, contact us at hello@lucrabyte.com.